1. Are there any shipping charges on TheComicFactory.com?
- If the payment has been done by online method (Credit Card, debit Card, or Net Banking) then shipping is free on the order above Rs 999. Any order below Rs 999, there will be charge of Rs 50 per order.
- If the order is placed on Cash on Delivery Rs 75 extra is charged for the order.
2. When will my order be dispatched?
- Our Superhero’s are constantly working hard to deliver the merchandise to you as soon as possible. So, if the orders are placed before 3 PM, the orders will be dispatched on the same day. If the order are placed after 3 PM, the orders will be dispatched the next working day.
- Any Orders placed on Sunday or any other national/regional holiday will be dispatched the next working day.
3. How will I come to know whether my order has been dispatched?
- Dude, we are Superhero’s. We have special power but you don’t have. So we will shoot you a mail and send you a message on your mobile.
4. Who are our Super agents?
- Our Super agents are nationalized courier agency like Fedex, Delivery, Ecom Express, etc.
5. What is the delivery period?
- Superhero’s are powerful yet have some limited power. It usually take 5-6 days for the courier to reach your address. The delivery time may vary depending upon the location.
6. Do you accept international orders?
- Yes we do but only to certain countries. To know the rate for the couriers please contact at firstname.lastname@example.org
7. Where can I track my orders?
- There are various way through which your orders can be tracked
a. You can track your order on the website: http://www.thecomicfactory.com/track-order
b. You can track order on the shipping provider's website.
c. You can call us at our customer care number +91 9513362333.
d. You can ask the status through Whatsapp (Mobile No +91 9513362333).
e. You can email us at email@example.com.